Having chosen NY International Shipping as the company that we
will use to ship such modest belongings as we will take with us from
The States to southern France, the pace of communication has picked
up a bit. Forms must be completed, a deposit paid. It’s always
something, to quote Roseanne Roseannadanna. And it’s not always
something pleasant.
On accepting NY International’s quote by email, I was directed the section of the company website that contained the booking form, password protected, and I was given the password. It didn't work. I called and was told to use small caps. It worked.
I filled out the booking form. At the end, a chart told me how much I would have to put down as a deposit. For the amount of my quote, NY International required a deposit of $1,500. I used the PayPal button right there on the page.
The logistics office contacted me. Forms. According to a footnote, Americans going to France are not required to fill out a customs form. I emailed and asked the question. I'm an American. I'm going to France. Do I fill out the form? The answer? Fill out the form.
I emailed the customs form. I emailed a scan of my passport. PayPal indicated that the transfer of the deposit was completed. I called to conform. There was a problem. PayPal charges a percentage. That percentage would be deducted from the $1,500.
???
I had two choices.
So, the bid led the field. Communication has been excellent. But I wish there hadn't been these little blimps and bumps.
I'll write again as the process proceeds.
EDIT: To skip to my review of New York International Shipping after our move was completed, click HERE.
On accepting NY International’s quote by email, I was directed the section of the company website that contained the booking form, password protected, and I was given the password. It didn't work. I called and was told to use small caps. It worked.
I filled out the booking form. At the end, a chart told me how much I would have to put down as a deposit. For the amount of my quote, NY International required a deposit of $1,500. I used the PayPal button right there on the page.
The logistics office contacted me. Forms. According to a footnote, Americans going to France are not required to fill out a customs form. I emailed and asked the question. I'm an American. I'm going to France. Do I fill out the form? The answer? Fill out the form.
I emailed the customs form. I emailed a scan of my passport. PayPal indicated that the transfer of the deposit was completed. I called to conform. There was a problem. PayPal charges a percentage. That percentage would be deducted from the $1,500.
???
I had two choices.
- What the hell! You put the PayPal button on your site. The
site didn't say anything about deducting the fee. I want to be
credited for the full amount that I sent to you.
- OK.
So, the bid led the field. Communication has been excellent. But I wish there hadn't been these little blimps and bumps.
I'll write again as the process proceeds.
EDIT: To skip to my review of New York International Shipping after our move was completed, click HERE.
Comments
Post a Comment