On accepting NY International’s quote by email, I was directed the section of the company website that contained the booking form, password protected, and I was given the password. It didn't work. I called and was told to use small caps. It worked.
The logistics office contacted me. Forms. According to a footnote, Americans going to France are not required to fill out a customs form. I emailed and asked the question. I'm an American. I'm going to France. Do I fill out the form? The answer? Fill out the form.
I emailed the customs form. I emailed a scan of my passport. PayPal indicated that the transfer of the deposit was completed. I called to conform. There was a problem. PayPal charges a percentage. That percentage would be deducted from the $1,500.
I had two choices.
- What the hell! You put the PayPal button on your site. The
site didn't say anything about deducting the fee. I want to be
credited for the full amount that I sent to you.
So, the bid led the field. Communication has been excellent. But I wish there hadn't been these little blimps and bumps.
I'll write again as the process proceeds.
EDIT: To skip to my review of New York International Shipping after our move was completed, click HERE.